Terms of Service

Last Updated: February 9, 2026

 

1. Introduction

Welcome to Honey Department LLC (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of the Honey Department website (the “Site”), including any content, functionality, and services offered through the Site, whether as a guest or registered user.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you may not access or use the Site.

 

2. Company Information

Honey Department LLC
New York, NY 10013
Email: info@honeydepartment.org

3. Eligibility

By using this Site, you represent that you are able to form a legally binding contract under applicable law and meet all eligibility requirements.

 

4. User Accounts

4.1 Account Creation

If you create an account, you agree to provide accurate, current, and complete information and to update such information as needed.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Notify us immediately of any unauthorized use or security breach.

 

5. Products and Orders

5.1 Product Information

We strive to display product descriptions, pricing, and availability accurately. However, we do not guarantee that all content on the Site is error-free, complete, or current.

5.2 Order Acceptance

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including product availability, pricing errors, or suspected fraud.

5.3 Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated and are subject to change without notice. Payment must be received before orders are shipped.

5.4 Shipping and Delivery

Shipping and delivery dates are estimates only. We are not responsible for carrier delays or circumstances beyond our control. Risk of loss passes to the carrier upon shipment, subject to our Shipping Policy.

 

6. Returns and Refunds

All returns, refunds, and related issues are governed by Honey Department LLC’s Return & Refund Policy, which is incorporated into these Terms by reference.

Due to the nature of food products, all sales are final, except in cases of damage, defect, or shipping error, as outlined in the Return & Refund Policy.

In the event of any conflict between these Terms and the Return & Refund Policy, the Return & Refund Policy shall control.

 

7. Intellectual Property

The Site and all original content, features, and functionality are owned by Honey Department LLC and protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes.

You may not reproduce, distribute, modify, or exploit any Site content without our prior written consent.

 

8. User Content

By submitting reviews, comments, or other content, you grant Honey Department LLC a non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, and display such content in any media.

You agree not to submit content that is unlawful, abusive, misleading, infringing, or otherwise objectionable.

 

9. Prohibited Uses

You agree not to use the Site:

• In violation of any applicable law or regulation

• To impersonate any person or entity

• To interfere with or disrupt the Site or its users

 

10. Important Health and Safety Information

10.1 Infant Safety Warning

Do not feed honey to infants under 12 months of age. Honey may contain naturally occurring spores that can cause infant botulism.

10.2 Allergen Information

Honey is a bee product. Individuals with sensitivities to bee products should use caution.

10.3 Food Product Information

Our products are food products intended for general consumption. Natural variations in texture or appearance may occur and do not affect safety or quality.

 

11. Disclaimer of Warranties

The Site and products are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, express or implied, including implied warranties of merchantability or fitness for a particular purpose.

 

12. Limitation of Liability

To the fullest extent permitted by law, Honey Department LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or products.

 

13. Indemnification

You agree to indemnify and hold harmless Honey Department LLC from any claims arising out of your use of the Site or violation of these Terms.

 

14. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. Any disputes shall be resolved exclusively in New York courts.

 

15. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date.

 

16. Termination

We may suspend or terminate access to the Site at our discretion, without notice, for conduct that violates these Terms.

 

17. Severability

If any provision of these Terms is held unenforceable, the remaining provisions shall remain in full force and effect.

 

18. Entire Agreement

These Terms constitute the entire agreement between you and Honey Department LLC regarding the Site.

 

19. Contact Information

For questions regarding these Terms, contact:

Honey Department LLC
Email: info@honeydepartment.org